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Intellisync error v7.5.0.1484 HF5,9 - unable to log on
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douglascoleman
New Member
Posts: 5
Registered: 11-05-2009


douglascoleman

Country: USA

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Greetings.  We are getting Intellisync setup over here for the first time and are having problems connecting.  I have the userid and password entered properly (although prefer to go through Windows Authentication since our users are setup this way).  The connection URL is entered as:  http://ourservername:3333/SlxIntellisync/Default.aspx.

 

When I click the application setup button, i get the following error message:  "The Sync Client is unable to log on to the server using the User ID and Password provided.  Please try again."  I have tried several valid SLX userid and password combination, but always get the same error.

 

I have tried reinstalling and I have also changed the SLXRemote setting to our correct provider name.  Any assistance would be appreciated.

 

Thanks

Kudos!
11-19-2009 08:12 AM
 
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Re: Intellisync error v7.5.0.1484 HF5,9 - unable to log on
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Copper Super Contributor RBuchanan
Copper Super Contributor
Posts: 19
Registered: 04-01-2009


RBuchanan

Country: USA

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A few suggestions as we had similar problems early on.

1) Get off of release 0 and on to Sp1 or Sp2;

2) Make sure you can connect to the server through the URL on a browser.

 


 

Regards,

Ron Buchanan
Brainselll - VA
(804) 545-3121
Kudos!
12-02-2009 05:07 PM
 
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