Any way to mass deploy SalesLogix web desktop manager?

[jeltzroth]

We've been trying to determine how to mass deploy the SalesLogix 7.5.3 Desktop Manager for the web, in an environment that has users without local admin rights. The end users don't have rights to install this component, so we have been temporarily changing their rights to get this installed. We will have over 100 users, so we'd like to "push the application out". We were trying to use either SCCM or Ghost.

John

[mcessna]

The install requires admin rights. You can use SCCM to push out the .MSI version of the install, which could be easier than using SlxDesktopIntegrationSetup.exe (depending on your process). In order to get the .MSI, launch the SlxDesktopIntegrationSetup.exe and you'll find the .MSI in the %TEMP% folder location under a sub-folder.

Note that there are still some configuration settings required by the Send SLX process, on a per user basis. I don't have any information on accomplishing this, but you should be able to capture the information by setting up a user, and then applying that logic across the board.

Thanks

Mike

[apfingstl]

Hi Mike,

Correct me if I am wrong but:

If you mass deploy the desktop integration using an administrativ user, all the dlls and files are installed under the install user's profil.

If the "normal" user logs in, this user does not have access to the application.

I have been told by support, that currently the only solution is to copy all the extracted files to a folder all users have access to and manually register all the dlls and ocx files.

Thsi is not what I understand as an easy and well designed mass-deploy-process.

Thanks! Alexander

[mcessna]

You are correct about the administrative user; however, John had stated they give their users temporary administrative rights; not use the administrative profile (at least that's the way I understood it). This means that the files will be installed under the user profile. Any HKCU and HKLM values will still be in effect for that user when they remove the temporary administrative rights.

The primary workaround will be to set up Sage SalesLogix Desktop Manager so that the user/URL/password, etc. settings are pre-configured:

[HKEY_CURRENT_USER\Software\SalesLogix\Outlook]
"SDataServer"="http://server:3526"
"SDataUserName"="lee"
"SDataPassword"="uHt1MSJwdyo="
"PromptDuplicates"="1"
"PromptContacts"="1"
"PromptUnresolved"="1"
"ShowHistoryDetails"="1"

Thanks

Mike

[anoshwadia]

Wouldn't it make Enterprise deployments easier if the Desktop Integration could provide the option of using Windows Authentication? Many SalesLogix implementations only use Windows Authentication and often users have no idea what their SalesLogix username and password is. (I've posted this to IdeaLogix too).

Thanks!

Anosh Wadia

[jeltzroth]

We don't want to grant temporary admin rights, and were looking for a way around that.  The customer has over a hundred users and doesn't think granting temporary rights is a good mass deployment approach.  We just haven't found a work around to temporary admin rights.

[SamMitchell]

Rolling out the MSI file via group policy would work fine. The only problem (as has already been mentioned) is the issue with getting the settings to autopopulate. You shuld be able to populate most of those settings by running a .reg file on login - you could code your netlogon.bat to auto-run this but you will still fall down when it comes to the password and username option.

Everyone's username is different so this would need to be configured per machine and as the passwords are encyrpted, unless everyone is using the same password which would be insecure, everyone's password is different AND encrypted.

You could roll out the software via group policy but configuring it would still need to be done per machine and if anything were to go wrong with this task it's unsupported as install and configuration is only supported when you have local admin rights.

[nrice]

Has anyone succesfully mass deploy Desktop Manager?