
12-23-2011 12:29 PM
Yesterday, I had a user accidently delete some contacts using the Web Client. I restored the previous days backup and ran the SQL update script provided by SalesLogix.
Now when attempting to access the site, we are getting an HTTP Error 503. The service is unavailable. I ran thru items with Sage Support but to no avail. I rebuild the Web Server again this morning from scratch following every detail of the installation documents but still have the same problem.
I am leaving on vacation this weekend and need to get this fixed ASAP.
Any help would be appreciated.
The setup is an App server, Web Server, SQL server and a Reporting Server all running Windows 2008 R2. SQL is 2008 R3.
The SalesLogix Pool App does start but then stops when the site is accessed.
Event Viewer Error only shows under System, Event ID 5059 WAS, App Pool SalesLogix has been disabled. Under Application, the only Event ID is 10 WMI, Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Thanks