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Give every grid a meaningful default sort and make more columns sortable in OOTB web client

Status: New Idea
by Bronze Super Contributor RyanFarley on 02-05-2010 04:44 PM

I hate when I have to locate a ticket activity I just barely got through adding in the web client. I just got through adding it, but I have to still page through pages and pages of activities looking for it. The ticket activities grid doesn't appear to have any kind of default sort to the data. It's not even in database order. To make it worse, I cannot click on the date column to sort the entries by the date so I get my new entry at the first or end of the list.

 

This sort of stuff is way to common in the web client and it makes me hate to use it.

 

Please, add a meaningful default to any and all grids in the client. If it is a list of data of some kind, there will be some reasonable way users will expect to see it sorted (usually by some kind of date value). Also, I realize that it takes several more clicks to make the columns sortable as well (we work in the same set of tools too), but please make the effort to ensure that grids are sortable in the client. 

 

Thanks!

 

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by Employee on 02-08-2010 09:29 AM
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Great observation Ryan - I share the same experience/frustration.

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