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Social Monitoring Dashboard

Status: Under Consideration
by Bronze Super Contributor mboysen on 02-03-2010 08:34 AM

The ability for marketers or sales persons to understand not just what conversations are going on about their products and services, but where the conversations are going on. The social customer is no longer allowing us to sell to them, they are buyers in control. Twitter is not the only place these conversations are taking place, so this solution would have to allow for any social outlet to be plugged in, to use a SLX term.

 

BTW, here's what our competition is doing

 

Microsoft CRM Social Accelerator

 

 

Status: Under Consideration
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by Bronze Super Contributor mboysen on 02-03-2010 09:49 AM
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Yea, my idea wasn't deleted, like the last one.
by twnisbett on 04-12-2010 04:39 PM
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Status changed to: Under Consideration
 
by twnisbett on 04-12-2010 04:39 PM
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Mike, we've shown a POC of a Twitter integration that would do this.  Are there other sites that you would recommend?  Of course, the ability to integrate with these sites already exists, so I'm assuming that you mean an out-of-the-box integration.  Can you give some more specifics?  Thanks!

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