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When you create a multi day (All day event) appointment in Outlook and sync it via EL it splits it into single day appointments

Status: New Idea
by Employee on 06-03-2010 03:06 AM

When you create a multi day (All day event) activity in Outlook and sync it to SalesLogix using Exchange Link the activity is displayed in SalesLogix as individual activities for each day the activity occurs on.  This only happens for multi day activities that do not have a start and end time (All day event is checked).  To reproduce the issue: 

 

 
  1. Create a multiday activity eg: Start date: Mon 07/06/2010 End date: Fri 11/06/2010 (Leave all day event checked).
  2. Wait for the Exchange Link service to run.
  3. Log into the Web Client as Lee.
  4. Select the Calendar or Activities list and you will see that 5 individual recurring activities have been created for each day the activity occurs on.

 

If you create the activity in SalesLogix it will create one activity with duration of 5 days.  Also if the activity is given a start and end time in Outlook it will only create one activity in SalesLogix.  It would be great if SalesLogix could handle all multi day activities correctly.    

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