Intellisync error v7.5.0.1484 HF5,9 - unable to log on

[douglascoleman]

Greetings.  We are getting Intellisync setup over here for the first time and are having problems connecting.  I have the userid and password entered properly (although prefer to go through Windows Authentication since our users are setup this way).  The connection URL is entered as:  http://ourservername:3333/SlxIntellisync/Default.aspx.

When I click the application setup button, i get the following error message:  "The Sync Client is unable to log on to the server using the User ID and Password provided.  Please try again."  I have tried several valid SLX userid and password combination, but always get the same error.

I have tried reinstalling and I have also changed the SLXRemote setting to our correct provider name.  Any assistance would be appreciated.

Thanks

[RBuchanan]

A few suggestions as we had similar problems early on.

1) Get off of release 0 and on to Sp1 or Sp2;

2) Make sure you can connect to the server through the URL on a browser.