#Sage #SalesLogix SupportOnline and PartnersOnline Sites End of Life Cycles

[#1]

On February 27, 2012, Sage will be implementing a new internal business management system (also known as "Atlas") that will unify your experience with Sage and allow you to access most information from a centralized location. As this change launches, the current Partner (http://partners.saleslogix.com) and Customer (http://support.saleslogix.com) sites will be replaced by the Sage Portals, and each site will redirected to http://partners.sagenorthamerica.com for Partners and http://customers.sagenorthamerica.com for Customers.

Please note that you will have access to the current Partner (http://partners.saleslogix.com) and Customer (http://support.saleslogix.com) sites until March 1, 2012 at 12:01 AM, at which time each site will redirected as noted above to the applicable Sage Portals, and you will need to access content via product specific area, i.e. Sage SalesLogix will have separate content areas and access will be determined based on Partner agreements. After February 27, 2012, access the Sage SalesLogix Knowledgebase will require your access into the new portals, as the content will be gated within the new system.

All primary content that is currently available on the current Partner (http://partners.saleslogix.com) and Customer (http://support.saleslogix.com) sites will be found in the new Sage Portal structure per product category. Sage SalesLogix Partners will receive login details in the coming days in conjunction with the February 27, 2012 launch. If you have any issues logging into the portal, please contact Partner Information System Support.

Thank You,

Matthew Campbell
Knowledge Management Lead, Sage SalesLogix
Sage CRM Solutions

slxkb@sage.com

[#2]

Went on the new site to access info that we normally obtain via partners and support site - not impressed.. in fact, quite disappointed as to how it is all setup.. (or lack thereof)...... :-(

[#3]

RJ -

We appreciate your review of the new portal, if you would like, please send any feedback that you have regarding the portals to slxkb@sage.com and we will deliver this feedback to the appropriate team for consideration and review when determining ongoing portal improvements efforts.

Thank you,

Matthew Campbell
Knowledge Management Lead, Sage SalesLogix
Sage CRM Solutions

slxkb@sage.com